PRIVACY POLICY

At Sieflower, we are committed to protecting the privacy and security of our customers and website visitors. This privacy policy outlines how we collect, use, and protect your personal information.

1. Information we collect: We collect personal information that you provide to us voluntarily, such as:

• Name, email address, phone number, and shipping address when you create an account or place an order.
• Payment information such as credit card details, billing address, and transaction history.
• Other information you may provide to us voluntarily, such as product reviews, feedback, or inquiries.

We also collect certain information automatically when you visit our website, such as:

• IP address, browser type, and device information.
• Pages you visit, products you view, and other browsing behavior.
• Cookies and other tracking technologies that may collect information about your online activity.

2. How we use your information: We use your personal information to provide and improve our services, such as:

• Processing your orders, providing customer support, and delivering products to you.
• Communicating with you about your orders, products, and promotions.
• Personalizing your experience on our website and recommending products that may interest you.
• Conducting research and analysis to improve our website, products, and services.
• Complying with legal requirements and preventing fraudulent activities.

3. How we protect your information: We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, and misuse, such as:

• Using industry-standard security technologies such as encryption and secure servers.
• Restricting access to your personal information to authorized personnel only.
• Regularly monitoring our systems for security vulnerabilities and addressing any issues promptly.

However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee the absolute security of your personal information.

4. How we share your information: We do not sell, trade, or share your personal information with third parties for their marketing purposes. We may share your information with trusted third-party service providers who assist us in providing our services, such as:

• Shipping carriers and fulfillment centers that handle your orders and deliveries.
• Payment processors that process your payments securely.
• Marketing and advertising partners that help us promote our products and services.

We require these third parties to protect your personal information and use it only for the purposes for which it was disclosed.

We may also share your personal information with law enforcement or regulatory authorities as required by law or to protect our rights and interests.

5. Cookies: We use cookies and other tracking technologies to collect information about your browsing behavior on our website, such as:

• Pages you visit, products you view, and other browsing behavior.
• Your preferences and settings on our website.
• Cookies and other tracking technologies that may collect information about your online activity.

This information helps us understand how you interact with our website and improve your browsing experience. You can disable cookies in your browser settings, but this may affect your ability to use our website.

6. Changes to this policy: We reserve the right to update this privacy policy at any time. The revised policy will be posted on our website with the date of the last update.

7. Contact us: If you have any questions or concerns about our privacy policy, please contact us at support@sieflower.com.